Service and Repair Engineer (Gas)

Service and Repair Engineer (Gas) x 9
Reports to: Contract Manager - Service and Repair
Permanent, full-time
Field based
Salary 28,430 + Bonus
Paid overtime
Earning potential circa 33,500
38 hours per week
08.30 - 16.30
Day shift pattern - 2 days off together, Engineer friendly working patterns
Company Pension
Van, tools, PPE all supplied

We recruit by home postcode and require Engineers in either of the following postcodes only:
3x North West - M, SK, WA, BB or BL
2x South Yorkshire - S, HD, WF, DN
2x South - GU, RH
2x South - SO, PO, BH, SP

To attend to service and breakdown work as a representative of the company, working efficiently to solve any problems and to ensure service provision for all customers in a timely and safe manner.
Plan day based on allocated calls and locations

Ensure personal and equipment presentation is in accordance with corporate standards

Take necessary actions to safeguard customer premises and possessions

Correctly identify boiler faults and carry out rectification work using equipment provided

Follow correct procedure for ordering parts

Carry out routine services to manufacturers instructions and customer satisfaction

Any contraventions to Gas Safety Regulations to be reported and documented

Liaise with the resource planner/deployment specialist, parts assistant, and call centre, local office staff with regards to further actions on calls

Complete invoices using PDA, in order to generate bonus points and payment

Take the opportunity to maximise sales leads with customers wherever possible

Complete the required fields on the PDA in respect of closing calls, customer signatures etc

Ensure maintenance of company property according to procedures and using resources available

Take appropriate action for invoice purposes - dependant on type of call, i.e. Insurance or chargeable

Be prepared to travel out of area according to business need
ACS Qualified - CCN1, CEN1, WAT1, HTR1, CKR1, CPA1

Minimum of 3 years experience of Domestic Gas Central Heating service & repair work

Excellent attendance record - e.g. no more than two absences in the last twelve months

Being able to work on your own initiative

Full driving licence (no current drink driving convictions and no more than 6 penalty points)

Experience in servicing & repair of different types and / or makes of boilers

Experience of completing invoicing and general paperwork in relation to jobs

Experience in following procedures for safe working and customer service

To apply please click the 'apply' button below

Job Type : Permanent

Location : Manchester, Stockport, Warrington, Blackburn, Bolton, Sheffield, Huddersfield, Wakefield, Guildford, Southampton, Portsmouth, Brighton, Red Hill, Doncaster

Salary : 28,430

Date Advertised : 08 Feb 2013

Sorry, this position is no longer available.

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