Telesales Operator

Telesales Operator
A generous basic salary of 12,500 per annum with unlimited commission

Location: Plymouth or Truro
Department: Call Centre
Reporting To: Call Centre Manager
Responsible For: Generating Sales Leads for a variety of products
Key Relationships: Team Leader

Role: As a telesales operator, you`ll be working in an outbound call centre, contacting potential customers by telephone to generate sales leads for the businesses range of products.

Key Responsibilities:

Your working day is spent on the phone making outgoing calls based on a script. During each phone call, you`re likely to:

- Describe the product benefits
- Give advice about how these may benefit customers personally
- Refer customers for relevant product
- Gather and document information about the customer
- Enter your notes into a computer, including dates for follow up calls
- Create sales opportunities for senior sales people
- Achieve targets set by the business

The work is fast paced and intense, and you have only a short amount of time to build rapport with customers and explain the features and benefits of the products and services offered

Personal Skills & Qualities:

To be a Telesales Operator you`ll need:

- Excellent communication and listening skills
- A polite, confident and friendly manner
- Initiative
- Confidence using computers
- To enjoy working with customers and building relationships.
- A positive attitude.
- Flexibility and quick thinking.
- Perseverance and the ability to respect customers` answers.
- Good knowledge about all the company`s products and services.
- To be well-organised and thorough, even under pressure.
- To enjoy working within a target-driven team environment.
- To understand and comply with the legislation relating to direct marketing.

Training is provided in-house. It will include an induction period, with role playing exercises in a simulated environment, before making calls to actual customers.
You`ll then spend a short period of time gaining experience without the pressure of achieving targets. However, when experienced you`ll be expected to progress quickly.
There will also be opportunity for career progression within the company. If you`re successful, you can achieve rapid promotion and salary increases.


- A generous basic salary of 12,500 per annum with unlimited commission
- 20,000 OTE
- 22 days Holiday + Bank Holidays
- Weekly and monthly prizes

Job Type : Permanent

Location : Plymouth, Truro

Salary : 12,500+ pa

Date Advertised : 15 Feb 2013

Sorry, this position is no longer available.

Don't miss out again. Sign up for Jobs-by-Email and get the latest jobs direct to your inbox.